OUR BRAND MESSAGE

In the pursuit of high-quality care, followingworld-class Japanese standards and by the practice ofOmotenashi – the Japanese spirit of serving from the heart, Phuong Chau, as part of the Mekong Delta, has been making every effort to contribute to the medical progress of the whole region, so women and their families can be provided with comprehensive mental and physical care.

JAPANESE STANDARD REPRODUCTIVE HEALTH CARE

As Japan is recognized asthe nation with the lowest perinatal mortality rate in the world, Phuong Chau offers Japanese standard-based care and treatment for patients with dynamic needs in obstetrics, pediatrics and infertility, ensuring their safety as our highest priority. In addition, a variety of medical services for infants and women’s reproductive systems are standardized and supported by a pool of highly-qualified professionals, state-of-the-art infrastructure and facilities, and medical procedures, practicedas a team in a synchronized manner.

+ We acquire and update the latest medical knowledge and techniques in order to keep up with modern demands and designate the appropriate member, well-trained in Japanese standard medical practices and with rich professional experience, to provide effective treatment of infertility and safe childbirth.

+ By employing advanced equipment and devices during health checkups we are able to make more precise diagnoses. In addition, our prenatal and postnatal screening processes facilitate early detection and timely intervention of diseases. This allows us to protect the total health of women and their babies.

+ Teamwork plays an important role in our medical practices, with physicians, midwives and nurses all involved in enhancing the safety level of our maternal and child care treatment.

+ Mutual support among staff and synchronous cooperation between Obstetrics and Pediatrics ensure maternal and child safety before during and after delivery as expressed in the Vietnamese proverb “mẹ tròn con vuông”.

+ To minimize the risks of hospitalized infection, especially for postpartum women and newborns who are vulnerable to communicable diseases, we thoroughly implement infection control policies and procedures, in an effort to keep the hospital environment clean

+ We always keep in mind that our primary responsibility is to offer the best physical and mental health care to our patients by explaining relevant information in detail and providing them with optimal treatment regimes.

OMOTENASHI CULTURE – CARING AND SERVING FROM THE HEART

Having absorbed Japanese hospitality culture, Phuong Chau is providing examinations and treatment in an enthusiastic and meticulous manner, responsive to each individual patient’s needs.

+ Medical staff with their existing professional knowledge are always willing to listen to and understand their patients, and support them in making informed choices by providing explanations in languages easily understandable to them.

+ To ensure women and their families feel secure when their baby angels are about to come into this world, a team of obstetricians and midwives is on hand and closely cooperates with them during the labor and delivery process, to make the moment of birth remarkable and unforgettable.

+ Based upon the concept of cherishing and respecting each individual, all staff trained in the service culture of Omotenashi will deliver considerate and thoughtful care from the heart.

+ Serving as more than just a healthcare organization, our hospital is also a place where patients are surrounded by friendly staff, who bring them comfort, and plenty of green spaces, allowing patients to get back to nature while also strengthening bonds with their loved ones during their stay.

SUPPORTING WOMEN’ HEALTH THROUGHOUT THEIR LIVES

Derived from our founder’s aspiration to deeply understand and empathize with women experiencing difficulties and drudgeries in the journey of fulfilling their roles as both wives and mothers.Phuong Chau’s key mission is to cherish such sacred vocations, and deliver continuous reproductive care throughout their lifetime. Also, through different activities, we always partner with womento raise their health awareness, so that they can protect themselves and their families.

+ Phuong Chau aims to raise health awareness and provide holistic support for women in the Mekong Delta on how to take care of themselves and their families. To actualize this, Phuong Chau has implemented a wide range of activities to share and impart accurate and current medical knowledge to them.

+ Aiming to become a patient-friendly healthcare organization as well as a close partner of women, Phuong Chau pays full attention to both the physical and mental condition of all patients, helping build their confidence, teaching them independence, freeing them from anxiety and enabling them to lead happier lives.

+ Phuong Chau provides total support for couples struggling with infertility in the Mekong Delta, throughout their journey towards fulfilling their sacred roles of being mothers and fathers, by implementing infertility consultations and treatments in line with Japanese standards.

CONTRIBUTION TO THE MEDICAL DEVELOPMENT OF MEKONG DELTA

On the basis ofits strengths inobstetrics and infertility treatment, Phuong Chau, as part of thehealthcaresystem in the Mekong Delta, aims at creating a variety of modern medical services convenient for and geographically accessible toall patients. Thus leading to an improvement in the quality of the region’s well-being, enabling its inhabitants to lead healthy and happy lives.

+ Phuong Chau is a healthcare organization which is not only for those who have medical conditions to seek help, but also for normal people to acquire current and accurate knowledge and improve their health through health screening programs.

+ Phuong Chau has tried to build a civilized workplace where all staff show respect to their colleagues. This allows them to grow, feel secure at work and have good opportunities to develop their expertise, mindset and skills essential to maximizing their personal competence. By fostering highly qualified human resources to providemedical care and treatments, we are certain to offer the highest quality services to all patients.

+ Scientific conferences, frequently organized at Phuong Chau, are good chances for medical staff, nurses, midwives and other medical professionals to participate in and obtain the latest medical knowledge. In addition, the encouragement of research activities is also believed to contribute to the region’s medical development.